Relationship between Organizational Perceived Justice and Organizational Citizenship Behavior among an Iranian Hospital’s Employees, 2013

Authors

  • Razieh Montazeralfaraj Hospital Management Research Center, ShahidSadoughi Hospital, Yazd, Iran.

Keywords:

organizational perceived justice, organizational citizenship behavior, hospital

Abstract

Introduction: Organizational citizenship behavior just referred to a set of discretionary workplace behaviors that exceed one’s job requirements. The main objective of this study was to determine the relationship between organizational perceived justice and organizational citizenship behavior.

Methods: This cross-sectional study was done in Shahid Sadoughi Hospital in Yazd, Iran in 2013. A total of 100 hospital employees contributed in the study. The required data was gathered using 2 valid questionnaires, including the Moorman & Niehoff organizational perceived justice questionnaire and the McKinsey organizational citizenship behavior questionnaire. Data were analyzed using SPSS version 16. Descriptive statistics, Chi square, and Pearson’s correlation coefficient were used for data analysis.

Results: There was a significant positive relationship between organizational perceived justice and organizational citizenship behavior among the studied hospital’s employees (P ≤ 0.05, R = 0.33).

Conclusion: This study confirmed that any policy that leads to better organizational justice perception will contribute in better organizational citizenship behavior which will increase the hospital's productivity 

References

Fang R, Lim VKG. Collectivism, Machiavellianism, Perceived Organizational Justice and OrganizationalCitizenship Behavior: An Empirical Study of Chinese Employees. The second international conference onelectronic business. Taipei, Taiwan, December 10-13, 2002.2.Vazifeh Damirchi Q, Babai Talatapeh MB, Zamanzadeh Darban M. Organizational justice andorganizational citizenship behavior in Moghan's Agro-Industry Company.Int.J.Manage.Soc.Sci.(IJMSS)2013; 2(3): 68-70.3.Devasagayam HC. Organizational Citizenship Behavior of Distributed Teams: A Study on the MediatingEffects of Organizational Justice in Software Organizations.Int.J.Sci. Eng.Res.(IJSER)2013, 4(1): 1-54.4.Sjahruddin H, Sudiro AA. Organizational Justice, Organizational Commitment and Trust in Manageraspredictor of Organizational Citizenship Behavior.InterdiciplinaryJ.of contemporaryRes.Bus.(IJCRB)2013; 4(12): 133-141.5.Blakely GL, Andrews MC, Moorman RH. The moderating effects of equity sensitivity on the relationshipbetween organizational justice and organizational citizenship behavior.J.Bus. Psychology.2005; 20(2):259-273.DOI:http://dx.doi.org/10.1007/s10869-005-8263-3.Nadiri H, Tanova C. An investigation of the role of justice in turnover intensions, job satisfaction andorganizational citizenship behavior in hospitality industry. Int.J.HospitalityManage.2010; 29: 33-41.DOI:http://dx.doi.org/10.1016/j.ijhm.2009.05.001.6.Chapter 2: Organizational justice, ethics and corporate social responsibility. Available from:http://www.prenhall.com/behindthebook/0131542842/pdf/Greenberg_Feature5_Whats_New_To_This_Edition.pdf. Last access: 2013/08/11.7.Dolan SL, Tzafrir SS, Baruch Y.Testing the causal relationships between procedural justice, trust andorganizational citizenship behavior. Available from:http://www.reims-ms.fr/agrh/docs/actes-agrh/pdf-des-actes/2005dolan-tzafrir054.pdf. Last access: 2013/10/08.8.Farahbod F, Azadehdel MR, Rezaei-Dizgah M, Nejhadi-Jirdehi M. Organizational citizenship behavior:The role of organizational justice and leader–member exchange.InterdiciplinaryJ. of contemporary Res.Bus. (IJCRB)(IJCRB)2012; 3(9): 893-903.9.Yaghoubi M, Yarmohammadian MH, Raeisi AR, Javadi M, Saghaiyannejhad Isfahani S. The Relationshipbetween the Organizational Justice and Organizational Citizenship Behavior among Medical Records Staffsof Selected Hospitals of Isfahan.Health Information Manage.2010; Special issue: 506-515.10.MoormanRH. Relationship between organizational justice and organizational citizenship behaviors: Dofairness perceptions influence employee citizenship?.J.Appl.Psychology 1991; 76(6): 845-55.DOI:http://dx.doi.org/10.1037/0021-9010.76.6.845.11.Lee UH, Kim HK, Kim YH. Determinants of organizational citizenship behavior and its outcomes.GlobBus.Manage.Res.: AnInt.J.(GBMR)2013; 5(1): 54-65.12.MardaniHamooleh M, Heydari, H. The study of relationship between organizational justice andorganizational citizenship behavior in hospital staffs. IranianJ.ofMed.Ethics.Histor.(IJME)2009; 2(2):54-87.[In Persian]13.Raminmehr H, Hadizadeh Moghadam A, Ahmadi I. Study the relationship between organizational justiceperception and organizational citizenship behavior. TransformationManage.J.2009; 1(2): 65-89. [InPersian].

Rezaian A, Rahimi F. The effect of procedural justice on organizational citizenship behavior: the moderaterole of organizational trust.Manage. Vis.2008; 8(29): 69-87. [In Persian].15.Na’ami AR, Shokrkon H. The study of the simple and multiple relationships between organizational justiceand organizational citizenship behavior among the employees of an industrial organizational of Ahvaz city.Educational andPsychologicalSci.2006; 3(13): 72-92.16.Yaghoubi E, Ahmadzadeh Mashinchi S. An analysis of correlation between organizational justice and jobsatisfaction.Afr. J. Bus.Manage.2012; 6(3): 995-1002.DOI:http://ssrn.com/abstract=2006327.17.Jahromi ASH, Salehi M, Imani J. Relationship between organizational justice and organizationalcommitment with job satisfaction among exceptional schools teachers of Bandar Abbas.J.EducationalSci.2009; 2(5): 7-33. [In Persian].18.Moshrefjavadi MH, Dalvi MR, Abdolbaghi AM. Organizational justice under the protection of Alavijustice.J.Manage.Tomorrow 2006; 4(15-16): 133-42. [In Persian].19.Dabbagh P, Nasr Esfahani A, Shahin A. Studying Relationship between Perceived Organizational Justiceand Organizational Salience (Case Study: Khorshid Hospital’s Personals).Interdiciplinary J. ofcontemporary Res. Bus. (IJCRB)2012; 3(10): 468-478.20.Nazim A, Shahid J. Relationship between organizational justice and organizational commitment andturnover intentions amongst medical representatives of pharmaceuticals companies of Pakistan.J.ManagerialSci.(JMS)2011; 4(2): 201-12.21.Baharifar A, Javaheri Kamel M. The study of organization's ethical values outcomes. PoliceHum.Dev.2010; 7(1): 95-118. [In Persian].22.Ghafouri MR, Golparvar M. The study of relationship between organizational justice dimensions andorganizational commitment in the staffs of Isfahan city municipality.J.PsychologicalStud.2009;5(4):129. [In Persian].23.Yaghoubi M, SaghaiyannejhadIsfahani S, AbolghasemGorji H, Noroozi M, Rezaei F. The relationship oforganizational justice with job satisfaction and organizational commitment among the Isfahan selectedhospitals’ employees. HealthManage..2009; 12(35): 25-32. [in Persian]24.Golparvar M, Nasri M, Malekpour M. The role of contribution in decision making, job attachment, jobalternatives in organizational perceived justice at exceptional schools of Isfahan city.Knowl.Res.EducationalSci.2008; 4(15): 25-46. [In Persian].25.Javaheri Kamel M. The effect of organizational justice, leader-staff relationship, trust and psychologicalenrichment on the organizational citizenship behavior.Police Hum. Dev.2009; 6(3): 7-24. [In Persian].26.Ashja A, Noori A, Oreizi HR, Samavatian H. The relationship between organizational justice dimensionsand trust to organization and supervisor in the staffs of Mobarakeh, Isfahan steel complex. Knowl.Res.Appl.Psychology 2009; 11(40): 21-40. [In Persian].27.Javadi M, Karimi S, Yaghoubi M, Kadkhodaie M. Organizational justice and responsiveness in selectedprivateand public hospitals of Isfahan.Iran. J.Sch.Public Health Inst Public Health Res.2012; 9(4): 11-20. [In Persian].28.Gharaee H, Bahrami MA, Rejaliyan F,Atashbahar O, Homayouni A, Ataollahi F, et al. The relationship oforganizational perceived justice and social responsibility in Yazd hospitals.Iran. J.Manage.Med.Inform.Sch.2013; 1(1): 26-37.PUB ID: 103-527-551.29.Bahrami MA, Hashemi Gazar S, Montazeralfaraj R, Dehghani Tafti A. Determinants of PerceivedOrganizational Justice among Hospital Employees.Interdiciplinary J. of contemporary Res. Bus. (IJCRB)2013; 5(7): 441-448.30.Mehboob F, Bhutto N. Job satisfaction as a predictor of organizational citizenship behavior. Internationalconference on business, economics, management and behavioral sciences, Dubai, Jan 7-8, 2012.31.Duffy JA, Lilly J. Do individual needs moderate the relationship between organizational citizenshipbehavior, organizationaltrust and perceived organizational support?. Available from:http://www.ibam.com/pubs/jbam/articles/vol14/No3/Article%204_Duffy_%20after%20assistant%20editor.pdf. Last access: 2013/08/11.32.Unal OF. Relationship between the dimensions of organizational citizenship behavior and the facets of jobsatisfaction (anempiricalstudy in a group of companies in Turkey). WEIinternationalacademicconference proceedings,Antalya, Turkey. January 14-16, 2013.33.Dickinson L. An examination of the factors affecting organizational citizenship behavior. Available from:http://www.utc.edu/departmental-honors/pdfs/dickinsonl.pdf. Last access: 2013/08/11.

Bahrami, M.A., Montazeralfaraj, R., Hashemi Gazar, S., & Dehghani Tafti, A. Demographic Determinantsof Organizational Citizenship Behavior among Hospital Employees.Glob. Bus. Manage. Res.: An Int.J.(GBMR)2013;5(4), 171-178.35.ManzariTavakoli AR, Rajabi M. The Relationship between Organizational Justice Perception and JobSatisfaction: a study on employees of Kerman University of Medical Sciences.J. Health Dev.(JHD). 2013;2(1): 22-32.36.Farahbod F, Azadehdel MR, Rezaei-Dizgah M, Nejhadi-Jirdehi M. Organizational citizenship behavior:The role of organizational justice and leader–member exchange.Interdiciplinary J. of contemporary Res.Bus. (IJCRB)2012; 3(9): 893-903.37.Bambale AJ, Shamsudin FM, Subramaniam C. Stimulating organizational citizenship behavior (OCB)research for theory development: Exploration of leadership paradigms.Int.J.AcademicRes.Bus.Soc.Sci.(IJ-ARBSS). 2011; 1(special issue): 48-69.38.HedayatiSP, Faraji O, Mohabbati F, Hamedi S, Emadi V, Sharifi T. The relationship betweenorganizational justice and employees’ productivity in Zabol city hospitals in 2010.Med.Ethics 2011;5(17): 105-118

Downloads

Published

2022-03-08